Wincycles accepts the following forms of payment:

U.S. and Canadian issued Visa, MasterCard, Discover and American Express
Paypal
Google Checkout
Bill Me Later®

Sales Tax

Wincycles does not charge sales tax on any orders. Any applicable regional and/or local taxes are the responsibility of the customer.

Canceling an Order

If you need to cancel an order (or a part of an order), send an email to info@Wincycles. Please be sure to provide us with the order ID! Wincycles works extremely hard to fill orders in the shortest amount of time possible. Orders for OEM parts may be cancelled with no restocking fee within one hour of being placed. After one hour, cancelled orders for OEM parts are subject to restocking fees of 20% of the merchandise value. Orders for all other parts may be cancelled with no restocking fee provided the order hasn't already entered the shipping process!

Why does Wincycles charge restocking fees on cancelled OEM parts orders? We return all cancelled OEM parts to the manufacturer and in doing so face two charges: the cost to return the item to the manufacturer and a restocking fee charged to us by the manufacturer. Wincycles will cover this return shipping expense but we pass on a portion of the restocking fee charged to us by the manufacturer.

Customer Service Contacts

Wincycles works hard to ship your order as soon as possible! Most orders will ship within 24hr , though sometimes unexpected delays caused by a manufacturer can result in a delay.

International orders will be shipped by USPS. All duties, taxes and brokerage fees are included in the order total.

Shipping to PO boxes

Wincycles is usually unable to ship to PO boxes. Many Post Offices will not accept larger parcels and will return such packages to the sender, a process that can take several weeks. If you provide a PO Box as your shipping address, the Wincycles Customer Service Team will contact you for a complete street shipping address. If you are certain that your Post Office accepts larger parcels (we know that some of you regularly receive large packages at your PO Box), please let the Customer Service Team know and we will be happy to ship your order to the PO Box address provided.

Order Status / Tracking My Order

If your order has already been shipped, We will email you the tracking information for USPS.

Combining / Adding Items to My Order

Unfortunately orders cannot be combined nor can items be added to an existing order. The Wincycles system automatically routes orders to our suppliers based on their previous performance. This means that two orders from the same customer placed seconds apart may actually be routed to and filled by two different suppliers. We cannot add parts into an existing order because Wincycles does not store credit card data online for security purposes.

Have a question or want to place an order?