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CONTACT US |
Address Information:
Corporate Headquarters:
Brand Source Direct
1840 Coral Way
Miami, Fl 33145
Email Address:
Sales@DirectElectronix.com
Phone Contact:
Toll Free: 866-783-5292
Local Phone: (561)792-1151
Extended Hours of Operation (Eastern Standard Time):
Monday & Friday:
10am - 5:30pm EST
Saturday & Sunday
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SONY 17KCXR VEGA
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Credit Cards:
We accept all major credit cards. Direct Electronix is an authorized merchant for Visa, MasterCard, Discover, and American Express. Transactions are processed here, in house, and your information is not shared with any third party. Your issuing bank for your credit card protects you, our customer against fraud.
Cashiers Checks & Electronic Funds (Save another 2%):
We also accept Cashiers checks, and electronic funds. Cashiers check and electronic funds orders are released upon receipt. If you opt to pay via cashiers check or electronic funds, we can save you 2% on your total order! You can feel secure when purchasing from our company, as we are Dun & Bradstreet listed, Square trade verified, and have excellent feedback for large dollar sales right here on Ebay.
WHY BUY FROM US?, Everything we sell is Brand New, Factory Sealed with full manufacturers warranty
SCAMS TO AVOID, Watch out for Online Buying Guides that claim to write honest, non-bias reviews about today's technology
Can You Contact The Seller Easily With Any Questions?, Watch out If your getting ready to spend more than just a few dollars online, make sure you can reach the seller!
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Return, Repair, & Technical Support Policy:
Any display technology you purchase from us (Plasma, Projection, or LCD) comes with a 10 day DOA policy; If we can not fix the unit trouble shooting with our technical support over the pho
ne, we will have it replaced with a new unit. You must contact us first to allow us to fix the problem, and upon finding the system is in need of repair, we will issue you an Return Authorization number, and have the system replaced in a quick and efficient manner. (Some manufacturers do require that we have your local repair center look over the screen prior to issuing the swap-out authorization, but we work directly with the manufacturer, repair center, and yourself to make sure it is done in a timely fashion.) If you would like to return an item for reasons other than problem related issues, you may be subject to a restocking fee up to 20%. However, we strive for 100% satisfaction of our customers, and we will do our best to accommodate you.
After the DOA term, you do have Lifetime Technical Support with our company! Whether it is 5 months, or 5 years, you can always contact us to help in troubleshooting your system. If we cannot fix the issue over the phone, we will work with you and the manufacturer or extended warranty firm to make sure a repairperson is dispatched to your location as soon as possible.
July 26 2006

Searching for The Lowest Pricing?
Beware of Accessory and Freight Scams!.

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July 22 2006
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