Our main priority is you the customer. We want you to be happy with the purchases you have made. We are here for you so, please do not hesitate if you have any questions or problems.
We try our best to accurately describe and measure our merchandise. Our measurements should be treated as approximations.
If you are unhappy with the merchandise, please follow our return policy procedure:
Returns must be received by a la mode within 30 days of receiving your order.
Items must be returned unworn, unwashed and in their original packaging with all labels intact.
If an item is damaged or defective, we will provide a full refund within 30 days of the purchase.
Due to the State and Local Health Regulations, we are unable to accept returns or exchanges on panties, thongs, shape wear, stockings or adhesive products unless it is in the original packaging and all labels intact with no signs of wear.
Your refund will be processed within 7 business days. Shipping fees are non-refundable. We suggest you insure your shipments for full value.
The cost of shipping to return to us is the buyer’s responsibility and will not be refunded.
Notify us within 3 days of receipt of the item(s) via e-mail to discuss the issue. Please package the item well, including the eBay item number, your name and address on package.
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